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印度升级对苹果调查，质疑iOS 18故障维修收费规则
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印度升级对苹果调查，质疑iOS 18故障维修收费规则
发布时间：2026-09-16 12:05:03
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印度升级对苹果调查，质疑iOS 18故障维修收费规则
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<article><section data-type="rtext"><p>【环球网科技综合报道】9月16日，据外媒9to5Mac援引路透社消息，印度中央消费者保护局（CCPA）升级针对苹果的调查，聚焦iOS 18系统更新被指造成部分iPhone屏幕、麦克风故障，用户被迫自费维修一事。</p><p><i class="pic-con"></p><p>本次纠纷起源于2024年上线的iOS 18版本，不少印度用户反馈，升级系统后手机屏幕出现绿、粉、白色条纹，同时伴随麦克风失灵。按照苹果现有保修规则，软件引发故障不在保修范围内，用户需要自行承担屏幕等硬件维修开支。</p> <adv-loader __attr__inner="7004636" __attr__style="width: auto;position: relative;float: left;border: 1px solid #ebebeb; padding: 20px;overflow: hidden;margin: 10px 30px 40px 0;"></adv-loader> <p>苹果对此予以反驳，称全部相关投诉仅75例，iOS 18并不存在系统性缺陷。企业强调，软件故障不纳入保修属于全球行业通用做法，若强制厂商为全部软件问题买单，等于让软件企业承担无限技术风险。</p><p>印度监管机构并不接受该套说辞，案件已经移交专项调查部门深度取证。一旦最终裁定苹果存在违规，苹果不仅将缴纳罚金，还可能被责令向消费者退款，被迫调整现有商业与保修政策。监管方认为，即便投诉数量有限，但该***涉嫌损害广大群体消费者权益，软件问题导致用户付费维修属于不公平贸易行为。</p><p>除本次消费者调查外，苹果在印度还身陷多项监管风波，包括App Store反垄断大案，最高处罚金额可达380亿美元。（旺旺）</p></section><img src='/image/162540-0' alt='印度升级对苹果调查，质疑iOS 18故障维修收费规则'> </div> </div> <div class="newshowbox_r"> <div class="newshowbox_r_t c"> <div class="newshow_pjs"> <div class="newshow_pjs_fx"> </div> 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